BestBranding - Company Gifts and Promotional Products!
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Depending on the product and the quantity:

Is printing the product included in the price?

No, our items do not include printing on the price.

Can I place an order for items without printing?

Yes, we can serve you the items without any printing. The delivery time once the payment is confirmed is approximately 48-72 hours provided we have the requested stock.

Can I request a sample of the product?

Yes, for more information do not hesitate to contact our advisors.

Are shipping costs included in the price?

Yes, shipping is free all over The UK.

Can I see a virtual sample / sketch of the product with my logo?

Yes, once your order is confirmed, we will send you a virtual sample of how your logo will be printed in the article. The virtual sample may have some small variation in the final result. Once the virtual sample has been sent, you must confirm that you agree to proceed to the production phase.

How can I place an order?

To proceed to place your order you must add items to the cart. The next step is to send us the order proposal of the selected articles together with your contact information. The order proposal does not commit the customer to anything. Once the budget has been received, we will contact you to confirm and proceed to the design phase. Once the design is accepted, we begin with the production phase. Once this phase is finished, the order is sent to the requested address. Payment will be made before shipment (except for customers with special conditions).

Can an order be returned?

An unmarked order can be returned within 7 days, provided it is returned in its original packaging and without any manipulation by the customer. Shipping and return costs will not be included.
Items that have a personalisation printed can not be returned (except for defective products). It is impossible for us to return the marked merchandise to the factory. It is recommended that a physical sample of the product be ordered before printing so that they can assess and see what the product is like, dimensions, quality, etc. You can also ask our sales representatives any questions you have about a specific product.

What are the accepted payment methods?

The payment methods are bank transfer, credit card and PayPal.